NOTE, all items must be returned within 14 days of purchase.
NOTE, all items must be unused, unworn, unwashed and unaltered in any way from their original condition, and must be returned in there original packaging.
FAULTY OR INCORRECT ITEM: if you have received a faulty or incorrect item please contact us first BEFORE sending, we cannot REFUND ANY POSTAGE. How we can tell how to return the item to us for FREE.
PUSHCHAIRS/CAR SEATS~~~~~~~~
PUSHCHAIRS/CAR SEATS ~ IF YOU DAMAGE, RIP OR LOSE ANY OF THE PACKAGING SUPPLIED WITH YOUR PUSHCHAIR/CAR SEAT, YOU WILL INVALIDATE OUR RETURNS POLICY, PLEASE DO NOT RIP THE PACKAGING.
OBVIOUSLY IF YOU USE THE PUSHCHAIR/CAR SEAT, THIS WILL INVALIDATE OUR REFUND POLICY.
IF YOU REMOVE A PUSHCHAIR/CAR SEAT FROM THE BOX TO LOOK AT AND THEN WANT TO RETURN IT, THERE IS A £15 INSPECTION FEE.
WE CANNOT UNFORTUNATELY OFFER A REFUND AFTER 14 DAYS, REGARDLESS OF WHEN YOU ACTUALLY DECIDE TO LOOK AT THE ITEM
(E.G. PLEASE DON'T LEAVE THE MACHINE IN YOUR GARAGE FOR 2 MONTHS AND THEN ASK FOR A REFUND).
WE SUGGEST YOU TRY BEFORE YOU BUY, YOU CANNOT HAVE A REFUND BECAUSE, A FEW MONTHS IN, YOU DECIDE YOU ARE NOT GETTING ON WITH THE MACHINE/CAR SEAT (in this case you would need to sell your machine privately).
SORRY for being so serious here ~ our goodwill has now been abused too many times. We offer good quality customer service to honest people, we are always fair. It is unfortunate that a few people who abuse the system always ruin everything for the rest of us!! BOO HOO
